Privacy & cookies

1 / Browsing without an account

You can browse products and inquire without an account or optional advertising tracking. An optional customer account lets you save selected SKUs and quantities and continue on another device. Registration requires an email address and password; we store a secure password hash, not the plain password. Verification and recovery emails are sent through our configured email service.

Your browser requests pages and files from our hosting provider, Namecheap. Normal server and security logs may include an IP address, requested URL, time and browser information. Contact Ventro for details about applicable logging and retention.

2 / Your inquiry and the channel you choose

The form uses the information you type, such as your name, company, email, WhatsApp, country, selected product, quantity and requirements, to prepare a draft. Typing or generating a draft does not automatically send the inquiry to Ventro or save it in a server-side CMS.

When you open Gmail or WhatsApp, the draft is included in the outgoing link and passed to Google or WhatsApp/Meta. An installed email app receives a mailto draft. Review the draft and press Send in that service to contact us. The selected provider may process the draft before you send it, under its own policies.

Ventro uses messages that you send to respond to your inquiry and coordinate quotations, availability, documents and related business arrangements. For access, correction, deletion or retention questions about messages we hold, contact ventro188@gmail.com. Applicable rights and record-keeping requirements depend on your location and the transaction.

3 / Storage on your device

The cart (ventro-inquiry-cart-v1), language and privacy choice are stored on your device. While signed in, selected SKUs and quantities are also saved to our account database at the hosting provider, Namecheap. Authentication uses an essential Secure HttpOnly session cookie; password or session tokens are not stored in localStorage. Account-specific unsynced drafts have a seven-day recovery period, checked and cleared when that account is next used; browser storage can remain until then or until you clear it. These selections are not automatically sent to Gmail, WhatsApp, Meta or an AI service.

The cart and language remain until you remove items or clear site storage. Privacy choices expire after 180 days or sooner if you clear storage. Closing the offer banner uses sessionStorage for the current browsing session. These functional preferences are separate from optional advertising.

You can clear device drafts and preferences in browser settings; this does not delete a saved account list on the server. Signing out clears the active account selection from this device. Other people using the same browser profile may still access guest selections or device storage. Contact ventro188@gmail.com for account access, correction or deletion requests. Account data is kept while needed to operate your account and fulfil applicable record-keeping requirements; hosting logs are managed separately by the host.

4 / Optional Meta advertising tracking

Meta Pixel is not loaded until you explicitly allow optional tracking. Rejecting it does not prevent browsing or inquiries. If allowed, Pixel measures a page visit (PageView) and Meta may receive the page URL, IP address, browser/device information and advertising identifiers such as _fbp or _fbc.

We do not enable advanced matching or send form fields, email addresses or inquiry-list contents to Pixel in this implementation. Do not put personal information in page URLs. Meta processes information under its own privacy and advertising policies.

Open Cookie settings in the footer to withdraw or change your choice. Withdrawal revokes Pixel consent for subsequent events and removes accessible first-party Meta cookies; it cannot undo data already sent or remove cookies held on other providers’ domains. A browser Global Privacy Control signal keeps optional advertising off.

5 / External services and documents

Gmail, WhatsApp and your email app are separate services. Their sign-in, delivery, storage and international processing follow their own terms. COA files are supplied reports; downloading a file requests it from this host and does not submit an inquiry.

6 / Questions or privacy requests

Contact the Ventro team at ventro188@gmail.com for questions about this site or information you sent to us. Please describe your request without including unnecessary sensitive data. Contact us for account and saved-list requests. Optional analytics, advertising or payment changes require a review of this notice before launch.